PENGARUH LINGKUNGAN KERJA DAN STRES KERJA TERHADAP KINERJA KURIR J&T EXPRESS PEKUTATAN JEMBRANA BALI

This research aims to describe the work environment, work stress and courier performance. to determine the effect of the work environment on courier performance, to determine the effect of work stress on courier performance, and to determine the effect of the work environment and work stress on courier performance. The type of research in preparing this thesis is explanatory research. The population and respondents in this study were 45 couriers. Using Non Probability Sampling sampling techniques. The data analysis technique used is multiple linear regression. The research results show that the work environment has a positive and significant effect on courier performance, and work stress has a negative and insignificant effect on courier performance. Work environment and work stress simultaneously influence courier performance variables.