PENGARUH KEPERCAYAAN DAN BRAND IMAGE TERHADAP NIAT BELI ULANG PADA SHOPEE LIVE (Studi pada Konsumen Clodia Outfit)

Sari, Hana Cita (2024) PENGARUH KEPERCAYAAN DAN BRAND IMAGE TERHADAP NIAT BELI ULANG PADA SHOPEE LIVE (Studi pada Konsumen Clodia Outfit). Undergraduate thesis, Universitas Muhammadiyah Malang.

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Abstract

This study aims to investigate the impact of trust and brand image toward repurchase intention among consumers of Clodia Outfit on Shopee Live. It employs a quantitative methodology, with the population comprising followers who have previously made purchases on the Clodia Outfit's Shopee account. Data were collected through a Google Form questionnaire, and distributed to 100 samples using purposive sampling, targeting followers of the Shopee Clodia Outfit account who have engaged in purchases via Shopee Live. The data were analyzed using multiple linear regression analysis. The findings reveal that while trust does not significantly influence repurchase intention, brand image exerts a significant impact on it. Moreover, the both trust and brand image jointly affect repurchase intention in Clodia Outfit's Shopee Live.

Item Type: Thesis (Undergraduate)
Student ID: 202010160311042
Keywords: Trust, Brand Image, Repurchase Intention, Shopee Live
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HB Economic Theory
H Social Sciences > HF Commerce
Divisions: Faculty of Economics and Business > Department of Management (61201)
Depositing User: 202010160311042 202010160311042
Date Deposited: 31 May 2024 03:07
Last Modified: 31 May 2024 03:07
URI: https://eprints.umm.ac.id/id/eprint/6622

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