REKAYASA ULANG PROSES BISNIS PADA CV FANTALALA GEMA BAROKAH MALANG

As business competition develops and transactions become more complex and the company's business reach becomes wider, it has become necessary for companies to optimize every business process in their area so that they become more effective and efficient. The development of information technology makes it increasingly possible for business processes to be carried out in an automated manner, it is increasingly possible for business to be carried out in different locations, with flexibility, and it is increasingly possible to do it more quickly without the need for physical documents or other forms of paper. Therefore, sometimes business process changes need to be made to replace the old system with a new system. This significant business process change is called Business Process Reiningering. By using the Business Process Reengineering method, recommended business processes will be produced that can be used to improve business operational performance. At CV Fantalala Gema Barokah Malang the business processes obtained through the data collection stage are Purchase and Delivery of Goods, Stock Reporting and New Base Registration with each having a throughput efficiency test value calculated with the help of the American Society of Mechanical Engineers (ASME) diagram of 90.5%, 65.7% and 82% Process redesign was carried out to eliminate or automate the process to produce process redesign recommendations which can be described using Business Model and Notation (BPMN) diagrams, then throughput efficiency tests were repeated and produced values efficiency of 100%, 100%, 100%, all with a reduction in total time which makes the recommendation business process successful.