KEPASTIAN HUKUM PERLINDUNGAN PENGGUNA JASA PARKIR DALAM KEHILANGAN KENDARAAN DILOKASI PARKIR

The legal protection of consumers is a very important thing for society, because society is always involved with the activities of the use of goods or services. Consumer protection in Indonesia is established by the government in the Act No. 8 of 1999 on Consumer Protection (UUPK) to protect consumers and the Regional Regulations (PERDA) of the City of Malang No. 1 of 2002 on Parking Maintenance. One of the consumer protection to pay attention to is consumer users of parking services. This research is conducted using the method
of normative jurisprudence research, with specifications of analytical descriptive research. The data used is secondary data, which covers primary, secondary, andbtertiary legal material. They are presented with narrative text, and the analysis is performed qualitatively normative. The results of the research show that there is protection of consumers against the loss of motor vehicles in the parking area, this is regulated in the UUPK paragraph 60 and paragraph 61 and the PERDA
Kota Malang No. 1 Year 2002 About Parking Maintenance paragraph 15 subsection (4) as well as the legal path that can be taken by the consumer of the parking service users who have lost motor vehicle in the parking area privately through paragraph 1365, 1366, and 1367 KUHPata while criminally through paragraph 406 KUHP.