PERENCANAAN PENGEMBANGAN FASILITAS WISATA DENGAN METODE QUALITY FUNCTION DEPLOYMENT (QFD)

Krismara Sukma, Gigih (2010) PERENCANAAN PENGEMBANGAN FASILITAS WISATA DENGAN METODE QUALITY FUNCTION DEPLOYMENT (QFD). Other thesis, University of Muhammadiyah Malang.

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Abstract

Recreation park tlogomas indigent competes because the quality less good so that consumer prefers another tour place, one of them recreation park sengkaling. so that company permanent eksis and doesn't sink of so much many existing tourism industrials, so tourism industrial must pay attention the quality so that consumer will like tour place tlogomas. to can compete so be need the production process repair effort which is on final can to increase competitiveness. To achieve aim on need quality repair based on market willing and also must be payed competitor ability. so that can fulfil willing and consumer need with integrate concept quality function deployment. With method qfd taken several conclusions and suggestion from watchfulness that done in the effort repair quality towards tour tlogomas. five attributes that be principal priority to is increased that is: water boom, facilities plays, cleanliness, place relaxes, board jumps. technical response that is prioritised so that repaired and increased to fulfill consumer satisfaction towards tour tlogomas based on quality house (hoq) that is: swimming pool development process (water boom) (1,2, facilities play (1, cleanliness (0,53, playground (0,99, boards jumps (0,99). based on technical response contribution value towards customer satisfaction fulfillment, principal repair priority that must be done by tour tlogomas with increase tour place competitiveness tlogomas with other tour place consideringly weakness and surplus that has by competitors. repair plan is made in the form of House of Quality (HOQ)

Item Type: Thesis (Other)
Subjects: T Technology > TA Engineering (General). Civil engineering (General)
Divisions: Faculty of Engineering > Department of Industrial Engineering
Depositing User: Rayi Tegar Pamungkas
Date Deposited: 07 May 2012 07:04
Last Modified: 07 May 2012 07:04
URI: http://eprints.umm.ac.id/id/eprint/4532

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