ANALISIS SISTEM PENGENDALIAN INTERNAL PENGELOLAAN PIUTANG MACET PADA PENDANAAN UMK UNTUK MENDUKUNG KEBERLANJUTAN PROGRAM TJSL PT SEMEN INDONESIA (PERSERO) TBK

This study aims to analyze the effectiveness of the internal control system over the management of non-performing loans for MSME financing in supporting the sustainability of PT Semen Indonesia (Persero) Tbk's TJSL program. The research method used a qualitative method with a descriptive approach, through interviews and documentation. The analysis was based on the five components of COSO. The results of the study show that the internal control system is effective, with the control environment and control activities components achieving the highest level of effectiveness, while risk assessment and monitoring still need to be strengthened. The new findings of this study show that the effectiveness of internal control plays an important role in maintaining the sustainability of MSME revolving funds even though the company no longer disburses funding directly. In conclusion, the effective implementation of COSO supports the accountability and sustainability of TJSL programs, with implications for the need to strengthen sustainability-based risk management.