PENGARUH WORK FLEXIBILITY DAN TRUST IN MANAGEMENT TERHADAP WORK LOYALTY MELALUI JOB SATISFACTION SEBAGAI VARIABEL MEDIASI (Studi pada Karyawan Produksi CV. Songkok Rahmat Kab. Gersik)

This study examines the influence of work flexibility and trust in management on work loyalty with job satisfaction as a mediating variable among employees of CV. Songkok Rahmat Gresik. The research employed a quantitative approach involving 80 respondents and was analyzed using Partial Least Square (PLS). The results indicate that work flexibility and trust in management have a positive effect on job satisfaction and work loyalty. Furthermore, job satisfaction positively affects work loyalty and mediates the relationship between work flexibility and trust in management with work loyalty. Thus, this study confirms that implementing flexible work arrangements and enhancing trust in management can increase job satisfaction, which in turn strengthens employees’ work loyalty. The practical implication of this finding is that the management of CV. Songkok Rahmat should formulate more flexible work policies and enhance managerial credibility and care to create a conducive, productive, and sustainable work environment.