ANALISIS KESIAPAN PEMERINTAH DESA TANJUNGSARI KECAMATAN PANEKAN KABUPATEN MAGETAN DALAM DIGITALISASI PELAYANAN PUBLIK

This research aims to analyze the readiness of the Tanjungsari Village Government in the implementation of the digitization of public services. Through a qualitative approach, data collected from the results of interviews, observations, and documentation studies. The research results show that even though there is a willingness to implement digitalization, the readiness of the Tanjungsari Village Government is still facing various challenges, such as limited technological infrastructure and lack of competent human resources in the field of IT. However, the village government showed enthusiasm and seriousness to overcome these
obstacles, by starting to train the village officials and planning the development of digital infrastructure gradually.
This research is expected to provide an overview of the readiness and steps that need to be taken by the Tanjungsari Village Government in facing the era of public service digitalization, as well as giving recommendations to improve
the quality of service to the community. The readiness for the digitization of public services with a focus on two main aspects, namely infrastructure and human resources. The digitization of public services is a step to increase the efficiency,
transparency, and accessibility of government services to the community.
The research conclusion shows that the readiness of technology infrastructure in many government agencies is still limited both in terms of internet networks. In addition, the human resource factor is also a challenge, where there is still a lack of digital skills among government employees who play
a role in the implementation of public services. A sustainable training and system development strategy is required to maximize the benefits of digitalization in public services in Tanjungsari Village.