BALANCED SCORECARD SEBAGAI ALAT PENILAIAN KINERJA PADA PT. BANK PERKREDITAN RAKYAT MANDIRI ADIYATRA LAWANG-MALANG

Pribadi, Surya Aji Cahya (2009) BALANCED SCORECARD SEBAGAI ALAT PENILAIAN KINERJA PADA PT. BANK PERKREDITAN RAKYAT MANDIRI ADIYATRA LAWANG-MALANG. Other thesis, University of Muhammadiyah Malang.

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Abstract

This research is a descriptive research in PT. Bank Perkreditan Rakyat Mandiri Adiyatra Lawang of Malang under the title “Balanced Scorecard as a performance valuation instrument at PT. Bank Perkreditan Rakyat Mandiri Adiyatra Lawang of Malang.” Purpose of this research is to assess the performance of PT. Bank Perkreditan Rakyat Mandiri Adiyatra Lawang of Malang for period of 2006, 2007, and 2008 using balanced scorecard. While, data used in this research is primary data obtained through interview and its secondary data is obtained from financial reports includes balance sheet, profit and loss statement, and other relevant statements such as: the number of customers, the number of the absent employees and so on. Analysis technique used for analyzing company’s performance with balanced scorecard is assessing its performance through four perspectives: growth and learning, internal business process, customers, and financial perspectives. Analysis result of those four perspectives on Balanced Scorecard indicated that wholly performance in PT. Bank Perkreditan Rakyat Mandiri Adiyatra Lawang of Malang is not good enough. For growth and learning perspective is good enough, not good enough for customer perspective, and bad for financial perspective. Based on the above conclusion, researcher can give some suggesstion, among other things are PT. Bank Perkreditan Rakyat Mandiri Adiyatra Lawang of Malang should use balanced scorecard in measuring its performance because it is not only measuring financial performance that represents short-terms purpose, but it also measures non-financial performance that represents long-terms purpose of the company. Thus the company can make continuous improvement in bringing its vision, mission, and objective into reality.

Item Type: Thesis (Other)
Subjects: H Social Sciences > HB Economic Theory
Divisions: Faculty of Economic > Department of Accounting
Depositing User: Anggit Aldila
Date Deposited: 26 Jun 2012 06:43
Last Modified: 26 Jun 2012 06:43
URI: http://eprints.umm.ac.id/id/eprint/9635

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