PENGARUH KOMPETENSI TERHADAPPENINGKATAN KINERJA TENAGA PENJUAL(STUDI PADA AUTO 2000 LETJEN SUTOYO MALANG).

M. LUTFI, ALFATAH (2010) PENGARUH KOMPETENSI TERHADAPPENINGKATAN KINERJA TENAGA PENJUAL(STUDI PADA AUTO 2000 LETJEN SUTOYO MALANG). Other thesis, University of Muhammadiyah Malang.

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Abstract

This study aims to determine the competence of salesman , To know the performance of salesman, to determine the effect of signikan between Competence of salesperson performance and to determine which variables most affect the performance of sales at Auto 2000 Lejend utoyo Malang Analysis using Scale Range and Multiple Linear Regression. The results reveal that the Competency Power Seller on PT. Auto 2000 Malang scale range competency based high reps. This is shown by the employee has the ability to initiate memililki always looking for information and conceptual thinking, the ability to make business information more, have the ability to understand the behavior, attraction, kebutuhandan perspective of others, have the ability to understand the needs of others and mengerjakanya for others, have ability to persuade, convince and influence with the aim of supporting others, have the ability to predict an event that could affect the organization, has the ability to build relationships, and exchange information. Performance Power Seller on PT. Auto high Malang in 2000, it constituted by the calculation of the scale range of 83.1 and shown with accuracy in performing tasks,exactness in performing the task, kuaitas the work of company standards, the quantity of the work on target, penyelesaan work within the limits of time, the quantity of results labor standards, compliance with the schedule of work, the existence of different activities, existence of different tasks and are willing to work overtime. Competence have a significant impact on salesperson performance and competency variables manage to have a dominant influence on the variables of Power Seller Performance Based on the results of research, the advice can be given is: ditumbuh should develop the ability to understand customer needs and then perform the sesuautu to assist and help customers remember the height of competition between firms is an important shift of customers and Increase opportunities for individual employees to obtain pengethuan with how to conduct formal training from the office and nonformal such as holding open seminars on a regular basis by inviting speakers Keywords: Competence, Performance, Salesman

Item Type: Thesis (Other)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Economic > Department of Management
Depositing User: Rayi Tegar Pamungkas
Date Deposited: 09 May 2012 02:44
Last Modified: 09 May 2012 02:44
URI: http://eprints.umm.ac.id/id/eprint/4764

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