IMPLEMENTASI PASAL 18 UNDANG-UNDANG PERLINDUNGAN KONSUMEN BERKAITAN DENGAN PENCANTUMAN KLAUSUL EKSONERASI DALAM NOTA PEMBELIAN BARANG (Studi Terhadap Pelaku Usaha Eceran di Kota Malang)

EKO WAHYUDI, FIRYAWAN (2009) IMPLEMENTASI PASAL 18 UNDANG-UNDANG PERLINDUNGAN KONSUMEN BERKAITAN DENGAN PENCANTUMAN KLAUSUL EKSONERASI DALAM NOTA PEMBELIAN BARANG (Studi Terhadap Pelaku Usaha Eceran di Kota Malang). Other thesis, University of Muhammadiyah Malang.

[img]
Preview
Text
IMPLEMENTASI_PASAL_18_UNDANG_UNDANG_PERLINDUNGAN_KONSUMEN_BERKAITAN_DENGAN_PENCANTUMAN_KLAUSUL_EKSONERASI__DALAM_NOTA_PEMBELIAN_BARANG.pdf - Published Version

Download (147kB) | Preview

Abstract

material bought note. It could bring loss for consumer if the material had physical defect. The research has statement of problems: (1) how far is the section 18 of Consumer law implementation related with exoneration clause in the selling note? (2) How about the responsible of businessman to the consumer about the exoneration clause statement? The research used juridical descriptive – sociological approach, data collection was questionnaire division and direct interview with the related respondent from the businessmen population as primary data and consumer as secondary data. The research data would be analyzed in descriptive way. From 5 businessmen as samples stated the exoneration clause in selling note, there found result that: (a) businessman didn’t know about the exoneration clause forbidding; (b) the un-knowledge factor of businessmen to the section 18; (c) Businessmen responsible if there were complaints from the consumers to the hidden defect product. From the 5 consumer samples, there also found result: (a) almost all consumer didn’t know about the consumer protection law; (b) Most of the consumer didn’t pursue for the consumer’s responsibility while the material bought had hidden defect; (c) the consumer’s reluctant caused by the general thought that consumer would never get replacement from the businessmen. The conclusion, businessmen didn’t understand about the statement of section 18 Consumer Protection Law which forbid the exoneration clause statement. The responsible pursue by the loss consumer depend on agreement stated by the businessmen. The replacement given was still in responsible time stated by businessmen. Keywords: exoneration clause, note, retailers

Item Type: Thesis (Other)
Subjects: K Law > K Law (General)
Divisions: Faculty of Law > Department of Law
Depositing User: Anwar Jasin
Date Deposited: 05 Apr 2012 07:58
Last Modified: 05 Apr 2012 07:58
URI: http://eprints.umm.ac.id/id/eprint/1938

Actions (login required)

View Item View Item