Items where Division is "Department of Industrial Engineering (26201)" and Year is 2009
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Mubin, Ahmad (2009) Perencanaan Perbaikan Kualitas Layanan Jasa Wisata Menggunakan Pendekatan Integrasi Servqual dan Quality Function Deployment. Jurnal Teknik Industri, 9 (2). pp. 102-111. ISSN 2527-4112