Items where Author is "Serfian, Rian"
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Thesis
Serfian, Rian (2026) PENGARUH WORD OF MOUTH DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (Studi Pada Pelanggan CV. Bostukang Indonesia Kepanjen). Undergraduate thesis, Universitas Muhammadiyah Malang.