Items where Author is "Qolbiya, Hasna Hanifatul"
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Thesis
Qolbiya, Hasna Hanifatul (2024) PENGARUH E-SERVICE QUALITY TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (Studi Kasus Pelanggan Kereta Api Stasiun Bandung Melalui Access By KAI). Undergraduate thesis, Universitas Muhammadiyah Malang.