Items where Author is "Putra, Muhammad Taufik Enliana"
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Thesis
Putra, Muhammad Taufik Enliana (2023) PROSEDUR MENANGANI KELUHAN NASABAH OLEH CUSTOMER SERVICE PADA PT. BANK RAKYAT INDONESIA (PERSERO) Tbk. UNIT SOEKARNO HATTA MALANG. Diploma thesis, Universitas Muhammadiyah Malang.