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Ghofani, Amanda (2025) PENGARUH DIMENSI KUALITAS LAYANAN: TANGIBLES, RELIABILITY, RESPONSIVENESS, ASSURANCE, DAN EMPATHY TERHADAP KEPUASAN KONSUMEN BAGONG TRANSPORT. Undergraduate thesis, Universitas Muhammadiyah Malang.
Nurhaliza, Belinda (2025) PENGARUH KUALITAS LAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN PADA LABUAN CAFE LAMONGAN. Undergraduate thesis, Universitas Muhammadiyah Malang.