Pengaruh Perceived Organizational Support terhadap Organizational Citizenship Behavior dengan Beban Kerja sebagai variabel moderasi (Studi pada Karyawan CV Johor Jaya)

This study aims to analyze the effect of Perceived Organizational Support on
Organizational Citizenship Behavior with workload as a moderating variable
among employees of CV Johor Jaya. This research employs a quantitative
approach with an explanatory design. The population consists of 51 employees,
all of whom were selected as respondents using a saturated sampling technique.
Data were collected through questionnaires using a Likert scale and analyzed
using Partial Least Square (PLS) with SmartPLS software. The results indicate
that Perceived Organizational Support has a positive and significant effect on
Organizational Citizenship Behavior. Workload also has a significant effect on
OCB. Furthermore, workload is proven to moderate the relationship between
POS and OCB..