ANALISIS PENERAPAN E-GOVERNMENT PADA LAYANAN INFORMASI PUBLIK DESA GIRIPURNO KOTA BATU

The village of Giripurno has implemented E-Government as an effort to improve the quality of public services and accelerate access to information for the community through the use of the village website. The presence of E-Government is expected to bring about transparency and accountability in village administration while expanding community participation in the process of public service delivery. This study aims to analyze the implementation of E-Government in public information based on the website in Giripurno Village, Batu City.
This research uses a qualitative method with a descriptive approach to gain an in-depth understanding of the object being studied. Data collection techniques were carried out through direct observation for four months in Giripurno Village, Batu City, interviews with village officials and the community, as well as documentation of various relevant sources of information. This research was conducted in several stages, namely field data collection, systematic data reduction and presentation, and drawing conclusions aimed at providing an overview of the
implementation of E-Government in Giripurno Village.
The results of the study show that the implementation of E-Government in website-based public information in Giripurno Village can be seen through three stages, namely the publish stage, the interact stage, and the transact stage. Public information uploaded to the Giripurno village website is also viewed from three dimensions, namely the completeness of information, information updates, and clarity of information. The publish stage is where the village administration provides online information on the Giripurno village website. The interact stage is where the village administration provides two-way communication between the community and the village government. The transact stage is where the village government provides online-based public services to the community. However, there are still several obstacles in its implementation, such as limited information updates, lack of utilization of interactive features, and low digital literacy among some members of the community. The implementation of website-based E-Government in Giripurno Village has contributed to improving transparency, community participation, and the quality of public services at the village level.