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Items where Author is "ULFIANA, NOVI"

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Thesis

ULFIANA, NOVI (2007) ANALISIS KEPUASAN KONSUMEN DENGAN PENDEKATAN FUZZY SERVICE QUALITY (Studi Kasus : Lembaga Bimbingan Belajar (LBB) Primagama Cabang Sengkaling Malang). Other thesis, University of Muhammadiyah Malang.

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