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Items where Author is "Bekti , Purwaningtyas"

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Thesis

Bekti , Purwaningtyas (2010) IMPLEMENTASI METODE QFD (QUALITY FUNCTION DEPLOYMENT) DALAM PENINGKATAN KUALITAS PELAYANAN PADA PT BANK MUAMALAT INDONESIA, Tbk KANTOR CABANG MALANG. Other thesis, University of Muhammadiyah Malang.

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