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Items where Author is "Banda, Erfa Latif"

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Thesis

Banda, Erfa Latif (2015) PERANAN CUSTOMER SERVICE DALAM UPAYA MENINGKATKAN KUALITAS LAYANAN NASABAH PADA PT. BANK NEGARA INDONESIA (PERSERO) TBK, KANTOR LAYANAN NASABAH SAWOJAJAR MALANG. Other thesis, University of Muhammadiyah Malang.

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