PENDAPAT PASIEN KELAS III TERHADAP PELAYANAN KESEHATAN DI RUMAH SAKIT UMUM PANGLIMA SEBAYATANAH GROGOT KABUPATEN PASER KALIMANTAN TIMUR

NISA, HAIRUN (2007) PENDAPAT PASIEN KELAS III TERHADAP PELAYANAN KESEHATAN DI RUMAH SAKIT UMUM PANGLIMA SEBAYATANAH GROGOT KABUPATEN PASER KALIMANTAN TIMUR. Other thesis, University of Muhammadiyah Malang.

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PENDAPAT_PASIEN_KELAS_III_TERHADAP_PELAYANAN_KESEHATAN_DI_RUMAH_SAKIT_UMUM_PANGLIMA_SEBAYATANAH_GROGOT_KABUPATEN_PASER_KALIMANTAN_TIMUR.pdf

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Abstract

World Health this time experiencing of friction of value. Growth of and science of tekhnologi have brought service of health representing citizen rights become commercialized service industries.Though each and everyone entitled to be healthy, but the rights still uncared often either by government as maker of policy and also officer of health as executor of policy. As citizen we just may not be be kept quiet it to obsolence service of health given by and also hospital of puskesmas to patient. Exactly because sensitive us and listen carefully to fight for our rights in obtaining service of health, will be able to push system service of health top notchly and pros to importance of this rakyat.research executed in public hospital Panglima Sebaya Tanah Grogot kabupaten pase Kalimantan timur. This research aim to for the diskription of problems that is wishing to know Opinion of class patient of III to service of health in public hospital Panglima Sebaya Tanah Grogot kabupaten pase Kalimantan timur. As for used research method that is by using descriptive research method survey. Source of data the used the source of primary data. its Technique data collecting by using enquette, interview deept and observation. Result of obtained research in general that is: From facet service of medical health, patient feel satisfiedly especially related to: amenity of service procedure, service type, clarity and certainty of officer serving, officer discipline, officer responsibility, ability of officer in serving patient, speed of service, justice get service, courtesy and sociability of officer, and also service security at pubic hospital Panglima Sebaya. Patient have a notion less satisfied counted 50% related to with environment freshment at pubic hospital Panglima Sebaya especially from provided facility like WC less functioning better and dirty often. Room await less balmy because amount of limited chair, bell is not available patient room;chamber so that difficulty patient call nurse, and also place park narrow;tight. pubic hospital Panglima Sebaya often running out of of supply of yarn and needle for operation so that its purchasing charged upon by patient. Budget for the development of health in kabupaten paser only reaching 3% from totalizeing APBD while pursuant to agreement between health depertemen with entire/all Regent of se Indonesia budget for the development of health equal to 15% from totalizeing APBD. Low of budget him for the development of health cause hospital lacking of fund to carry out service medicinize free of charge to impecunious society. So that in execution of service medicinize free of charge, many charged upon by costs patient. Therefore from result of this research expected by government increase budget health pursuant to which have been agreed on that is equal to 15%. Because with budget addition of course hospital can to buy requirement of required by health appliance and drug class patient of III without having to charge against patient. Patient also have to aware of its rightss. If there are any sigh felt by patient, patient have to submit him to nurse and also doctor in consequence represent patient rights. Patient entitled to submit sigh if there are any ugly service which accepted by patient, either from facet service of health, of less gratifying health facility facet as well as from facet defrayal of health.

Item Type: Thesis (Other)
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Social and Political Science > Department of Social Welfare
Depositing User: Zainul Afandi
Date Deposited: 25 Jun 2012 07:26
Last Modified: 25 Jun 2012 07:26
URI: http://eprints.umm.ac.id/id/eprint/9419

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