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Khusnul, Khotimah (2009) ANALISIS KINERJAPT INKOR BOLA PACIFIC. Other thesis, University of Muhammadiyah Malang.


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This research is case study in company sport device producer PT Inkor Bola Pacific with title" performance analysis PT Inkor Bola Pacific" . This research aim detects to detect performance PT Inkor Bola Pacific period 2006, 2007, 2008. Hypothesis that submitted from this research that performance PT Inkor Bola Pacific wells when reviewed from perspective finance, perspective customer, perspective internal business process, with perspectively study and growth. Analyzer that used to detect performance from perspective finance, customer, internal business process, with study and growth method balance scorecard Based on performance analysis result that done based on analysis balance scorecard inferential that performance PT Inkor Bola Pacific well. This matter visible from each perspective be got result that in perspective finance well, this matter visible in third indicator that measuresed to like ROI, profit margin on sales, and operating margin ratio that experience enhanced every year it. This matter shows to company to can to produce profit from assets use with can to increase sale. Customer perspective performance as a whole wells, this matter is visible in indicator customer retention and on time delivery more increase every year it, and more decreased it prosentase number of complain, although in indicator customer acquisition seen to decreased but company to still can get new customer, this matter shows that company to can to give best service to customer. In perspective internal business process as a whole well, this matter is seen to company to can to decry product processing time in fulfil the maximal capacity and can to decry jobless capacity, this matter is proven by more the increasing of prosentase cycle time and prosentase yield rate and idle capacity fluctuation tend to increase. Performance in perspective study and growth wells, this matter is visible with more the increasing of employee productivity and training level that given with decreased it absent total and secretory employee total. Conclusion from this researh result shows that performance PT Inkor Bola Pacific well if reviewed from perspective finance, customer, internal business process, with study and growth. Based on conclusion result on, author can give implication that PT Inkor Bola Pacific supposed to defend with increase performance get, on the side of supposed management to be more can detect as soon as be external factor existence that be faced.

Item Type: Thesis (Other)
Subjects: H Social Sciences > HB Economic Theory
Divisions: Faculty of Economics > Department of Management (61201)
Depositing User: Anwar Jasin
Date Deposited: 21 Jun 2012 03:07
Last Modified: 21 Jun 2012 03:07

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