ANALISIS SISTEM PELAYANAN PAJAK MODERN DAN PENGARUHNYA TERHADAP KEPATUHAN WAJIB PAJAK (Studi Pada Kantor Pelayanan Pajak (KPP) Pratama Batu )

Juwitasari, Fadma (2009) ANALISIS SISTEM PELAYANAN PAJAK MODERN DAN PENGARUHNYA TERHADAP KEPATUHAN WAJIB PAJAK (Studi Pada Kantor Pelayanan Pajak (KPP) Pratama Batu ). Other thesis, University of Muhammadiyah Malang.

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Abstract

This research used explanatory research that explain the relationship between causal and variables through hypothesis examination that named as examination of hypothesis or explanatory research at Tax Services Office (KPP) Pratama Batu, on the title : “An analysis on the system used in modern service of tax and the effect to the obedient of paying tax”. The purpose of this research is : a). To know and analyze the system used in modern service of tax at KPP Pratama Batu. b). To know and decide the effect to the obedient of paying tax at KPP Pratama Batu. In this research the hypothesis that purposed contain of two factors are included the effect of significant variable of the system used in the modern services of tax to the obedient of paying tax obligation and one of variable of the modern services system of paying tax affect dominantly to obedient of paying tax obligation. The tool of analysis that used to know the significant effect variable that researched is normality examination and multycolinierity, while to know the effect of variable used variant analysis (ANOVA) and Regression Linier Multiple Analysis and doing F examination (Simultan) and T examination (Partial). In the research found that significant variable system of modern services of tax they contain the access of tax, facilities, complain center and websites effect significantly with different value, from the finding of variant examination analysis (ANOVA) the effect of variable known that for the access of tax (X1) valued significantly 0,837, and for facilities (X2) valued 0,618 and for the Complain Center (X3) valued 0,607 and for Websites variable (X4) valued 0,631. Therefore the variable that effects dominantly is tax access with significant value 0,837 (83,70%). From that accounted findings known that the both hypothesis of modern services system of paying tax effect to obedient of paying tax obligation. That proved by the significant effect of the modern services system of paying tax effect to obedient of paying tax obligation, and one of variable effects dominant. From the findings analysis the writer implicated that with the modern services system of paying tax for improving the obedient of paying tax obligation at Services Tax Office (KPP) Pratama Batu need to increase the access of tax. This thing though can effect to many aspects that people can access the tax service faster and easier, doing and understanding their rights and obligation

Item Type: Thesis (Other)
Subjects: H Social Sciences > HB Economic Theory
Divisions: Faculty of Economic > Department of Accounting
Depositing User: Anwar Jasin
Date Deposited: 12 Jun 2012 08:20
Last Modified: 12 Jun 2012 08:20
URI: http://eprints.umm.ac.id/id/eprint/7412

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