PENERAPAN METODE BALANCED SCORECARD SEBAGAI PENGUKURAN KINERJA PADA RUMAH SAKIT UMUM DAERAH NGUDI WALUYO WLINGI

SARI, MEILANI KARTIKA (2010) PENERAPAN METODE BALANCED SCORECARD SEBAGAI PENGUKURAN KINERJA PADA RUMAH SAKIT UMUM DAERAH NGUDI WALUYO WLINGI. Other thesis, University of Muhammadiyah Malang.

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PENERAPAN_METODE_BALANCED_SCORECARD_SEBAGAI_PENGUKURAN_KINERJA_PADA_RUMAH_SAKIT_UMUM_DAERAH_NGUDI_WALUYO_WLINGI.pdf

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Abstract

Performance measurement is an important thing for any organization. Whether it is profit-based or even non profit-based. Hospital as one organization in the field of service toward society, in which its main purpose is not only to get profit. Therefore, there is needed a performance measurement that is not only measuring performance from financial aspect but also from non financial aspect. The method is Balanced Scorecard. Performance measurement of Balance Scorecard includes four perspectives; they are: financial, customer, internal business process and learning and growth perspectives. Here, the researcher chooses to use regional public hospital Daerah Ngudi Waluyo because so far the performance measurement conducted in company is still focused on financial aspect. This study is conducted by using primary and secondary data. Key words: balanced scorecard, performance measurement

Item Type: Thesis (Other)
Subjects: H Social Sciences > HB Economic Theory
Divisions: Faculty of Economic > Department of Accounting
Depositing User: Rayi Tegar Pamungkas
Date Deposited: 28 Mar 2012 08:09
Last Modified: 28 Mar 2012 08:09
URI: http://eprints.umm.ac.id/id/eprint/725

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