UPAYA PERLINDUNGAN HUKUM NASABAH PENYIMPAN DANA SEBAGAI KONSUMEN JASA PERBANKAN PADA PENGGUNA ATM( Studi di Bank Negara Indonesia (Persero) Tbk Cabang Malang )

RAHMAWATI, BERTI (2008) UPAYA PERLINDUNGAN HUKUM NASABAH PENYIMPAN DANA SEBAGAI KONSUMEN JASA PERBANKAN PADA PENGGUNA ATM( Studi di Bank Negara Indonesia (Persero) Tbk Cabang Malang ). Other thesis, University of Muhammadiyah Malang.

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Abstract

Bank Existence now have chummy with aktifitas socialize. Bank have growed and expand along with growth socialize and also able to make x'self as repository of peaceful money for society. Various service facility [released] [by] in order to providing service activities for society specially for client. Bank give flower incentive capable to draw society to become client [of] [at] Pertinent Bank. Other;Dissimilar facility [is] which ditawrkan [is] Anjungan Tunai Mandiri ( ATM . Dengan of Existence of ATM of Traveller needn't bring mint of money [of] tunai,karena gristle act theft which now have often be happened [by] this dimana-mana.Saat [is] such matter needn't be happened again, with card of ATM Client earn to draw money [of] [at] mesin-masin ATM which [in] town manapun Taken [by] problems that is how effort [done/conducted] by client of menyimpan fund [of] [at] state bank of Indonesia in obtaining protection punish if harmed [by] effect [of] of mistake of banking service and how responsibility of State Bank of Indonesia to client of fund depositor as harmed [by] service consumer [of] effect [of] of mistake of banking service. This research use method analyse in diskriptif kualitatif,yaitu:” Suatu Metodeuntuk obtain;get picture in a word hit a[n problems which [is] not relied on [by] a numbers but be relied on [by] analysis tested with norms and methods punish related to problem which dibahas”. In the case of obtaining protection punish if harmed [by] since mistake of banking service, effort [done/conducted] by client of fund depositor [of] [at] consumer ATM [of] most immediately [do/conduct] complain to Customer Service. Dari side Customer Service immediately finish [it] at that moment juga.Ada also the partial;some client feeling to shy at to [do/conduct] this komplain,hal caused [by] since lazy client to report or there [is] autosuggestion that solving of nya of berbelit-belit.Untuk problem strive is siding Bank try to finish [it] complete till and give good service Responsibility from party Bank to client which feel getting disadvantage by banking party as found on Section 19(1) [Code/Law] No 8 Tahun 1999 about consumerism, side Bank during the time have given appropriate indemnation if the client experience of material loss. From Section rule of[is above party Bank have given protection punish to service consumer which feel getting disadvantage effect [of] of kasalahan of service perbankan.Dari side client responder [of] about responsibility, Bank have given protection punish to harmed [by] client [of] effect [of] of mistake of banking service and also materially. In this case client of fund depositor [of] [at] Bank shall be more share active in [doing/conducting] effort to get protection punish if harmed to [by] result mistake of service of perbankan,karena client as service consumer have rights to get protection punish from perpetrator usaha.Dan to side Bank in giving responsibility to client shall be more improve service better to client [doing/conducting] complain.

Item Type: Thesis (Other)
Subjects: K Law > K Law (General)
Divisions: Faculty of Law > Department of Law
Depositing User: Anggit Aldila
Date Deposited: 12 Jun 2012 03:13
Last Modified: 12 Jun 2012 03:13
URI: http://eprints.umm.ac.id/id/eprint/7223

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