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TATA KELOLA KEARSIPAN DALAM PELAYANAN ADMINISTRASI TERPADU KECAMATAN SEBAGAI UPAYA PENINGKATAN PELAYANAN PUBLIK (STUDI DI KECAMATAN KLOJEN KOTA MALANG)

Yulian, Ricky (2020) TATA KELOLA KEARSIPAN DALAM PELAYANAN ADMINISTRASI TERPADU KECAMATAN SEBAGAI UPAYA PENINGKATAN PELAYANAN PUBLIK (STUDI DI KECAMATAN KLOJEN KOTA MALANG). Undergraduate (S1) thesis, Universitas Muhammadiyah Malang.

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Abstract

ABSTRACT Activities in a government organization that continues to evolve to make a good archive management is needed. There are still many organizations that are not yet good at managing records, which hinders decision making because the required records have not yet been found. In order for records to help smooth the organization's activities, a good records management system is needed. archive is needed in the implementation of office work because the archive is a central memory for each activity in a government institution in the context of carrying out activities such as planning, analyzing, decision making, and providing public services. The research method used is descriptive qualitative, describing archival governance in integrated district administration services as an effort to improve public services and problems encountered. As for the data collection done is documentation, interviews, and field observations as well as collecting primary and secondary data that supports and the concept used is the concept of archival governance, public services, and integrated administrative services district. The results of the research show that the management of archives in the district of Malang city of General Affairs has tried to provide good records management but not in accordance with the standards of archives. Factors that hamper archival management are lack of facilities and infrastructure such as large closets and special storage space. Besides the ability of employees and the absence of special staff archives are also factors that inhibit the arrangement of the archive.

Item Type: Thesis (Undergraduate (S1))
Student ID: 201510050311155
Thesis Advisors: Jainuri (0701016402), Muhammad Kamil (0710039104)
Keywords: Keywords: Archival governance, Public services, Integrated administrative services
Subjects: J Political Science > JS Local government Municipal government
Divisions: Faculty of Social and Political Science > Department of Government Sience (65201)
Depositing User: 201510050311155
Date Deposited: 10 Oct 2020 00:50
Last Modified: 10 Oct 2020 00:50
URI : http://eprints.umm.ac.id/id/eprint/67076

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