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THE PROBLEMS FACED BY BUSINESS ENGLISH STUDENTS AT THE INTERNSHIP PROGRAM

Nusantara, D. Sukma Fitria (2019) THE PROBLEMS FACED BY BUSINESS ENGLISH STUDENTS AT THE INTERNSHIP PROGRAM. Bachelors Degree (S1) thesis, University of Muhammadiyah Malang.

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Abstract

Internship is activities prepared by Business English course at University of Muhammadiyah Malang to help students be able to work in the world of work in globalization era. Thus, this research reveals the problems faced by Business English students in internship program at several hotels and how the students solve the problems in internship program at hotels. The aims of this research are to find out the problems faced by students during internships and the solutions how they solve these problems. On the other hand, this research provided evaluation information for Universities. This research used qualitative research approach. The subjects of this research are 12 Business English students of University of Muhammadiyah Malang who took internship at hotels. The students who took internships in hotels are 25 students, divided into six groups of 2 to 5 members. In collecting data, this research used semi-structure interview. The result of this research found seven problems experienced by students and four solutions that were considered capable of solving the problems. Those are; (1) time schedule, (2) background knowledge, (3) trainer problem, (4) personal problem with HRD, (5) location, (6) regulation problem, and (7) speaking skill. The problems experienced by students are classified; establishing good communication and negotiation, reading and asking other employees, waking up early and making a good preparation, and actively communicating with the employee.

Item Type: Thesis (Bachelors Degree (S1))
Student ID: 201510100311181
Thesis Advisors: Estu Widodo (0020056801), Masyhud (0705118601)
Keywords: Internship, Business English, Problem
Subjects: L Education > L Education (General)
P Language and Literature > PE English
Divisions: Faculty of Teacher Training and Education > Department of English Language Education (88203)
Depositing User: 201510100311181
Date Deposited: 13 Nov 2019 03:58
Last Modified: 13 Nov 2019 03:58
URI : http://eprints.umm.ac.id/id/eprint/55335

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