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PENGARUH KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING PADA KARYAWAN PT. CITRA NUSANTARA ENERGI

Darmayanti, Lia (2019) PENGARUH KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING PADA KARYAWAN PT. CITRA NUSANTARA ENERGI. Undergraduate (S1) thesis, University of Muhammadiyah Malang.

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PENDAHULUAN.pdf

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BAB I.pdf

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BAB II.pdf

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BAB III.pdf

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BAB IV.pdf

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BAB V.pdf

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LAMPIRAN.pdf

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Abstract

This study aims to describe the job satisfaction, organizational commitment, and organizational citizenship behavior at employees PT. Citra Nusantara Energi, and examine the effect of job satisfaction on organizational commitment, examine the effect of job satisfaction on organizational citizenship behavior, examine the effect of organizational commitment on organizational citizenship behavior, examine the effect job satisfaction on organizational citizenship behavior with organizational commitment as an intervening variable. The study was conducted on employees PT. Citra Nusantara Energi by the number of respondents 47 employees. The numbers of respondents is determined using boring sampling technique. The data collection is done by distributing questionnaires using a 5-point Likert scale to measure 15 indicators. The data analysis technique used is range-scale, path analysis, and Sobel test. The test results job satisfaction positive and significant impact on organizational commitment, job satisfaction positive and significant impact on organizational citizenship behavior, organizational commitment positive and significant impact on organizational citizenship behavior, as well as job satisfaction significant impact on organizational citizenship behavior with organizational commitment as an intervening variable. PT. Citra Nusantara Energi must maximize organizational commitment and balance between job satisfaction and organizational commitment in order to create organizational citizenship behavior at an employee.

Item Type: Thesis (Undergraduate (S1))
Student ID: 201510160311297
Thesis Advisors: Titiek Ambarwati (10789090107), Siti Nurhasannah (10790090177)
Keywords: job satisfaction, organizational commitment, organizational citizenship behavior.
Subjects: L Education > L Education (General)
Divisions: Faculty of Economics > Department of Management (61201)
Depositing User: 201510160311297
Date Deposited: 16 Aug 2019 05:56
Last Modified: 16 Aug 2019 05:57
URI : http://eprints.umm.ac.id/id/eprint/49130

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