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BUSINESS PROCESS REENGINEERING (BPR) PADA PERUSAHAAN PDAM KABUPATEN MOJOKERTO UNTUK MENINGKATKAN KINERJA BISNIS PERUSAHAAN

Rozaqi, Faridho Fajar (2019) BUSINESS PROCESS REENGINEERING (BPR) PADA PERUSAHAAN PDAM KABUPATEN MOJOKERTO UNTUK MENINGKATKAN KINERJA BISNIS PERUSAHAAN. Undergraduate (S1) thesis, University of Muhammadiyah Malang.

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Abstract

The development of the business world and is getting more complex business transactions and expansion in the size of a company, demand for the company to optimize any process of business must be more effective and efficient in area. So that the change of business process sometimes need is to replace the old with a new system. A significant change of business process is called Business Process Reengineering. BPR concept (Business Process Reengineering) are is a concept rekontruksi remake with take action dramatically and radicals which can lead to repair processes, cost savings, and increasing speed. PDAM district mojokerto is one of the companies working in the fields of service providers to the needs of water every day. The organizational structure in general / consisting of the director, the subscription and marketing, planning, production and Distribution, general and human resources, and accounting and finance. The problems is that too much process that is not optimal, for too long the consumer, manual still recording, and too much of the cost. Based on the above problems, the business process of PDAM Mojokerto that needs to be changed or reengineered is a new installation business process. By using the Business Process Reengineering method. expected to overcome the existing problems and the result is customer satisfaction and employee satisfaction and increased company performance.

Item Type: Thesis (Undergraduate (S1))
Student ID: 201410370311252
Keywords: Business Process Reengineering, PDAM Kabupaten Mojokerto, Reengineering, Legacy System
Subjects: Z Bibliography. Library Science. Information Resources > ZA Information resources
Divisions: Faculty of Engineering > Department of Informatics (55201)
Depositing User: Sulistyaningsih Sulistyaningsih
Date Deposited: 13 Mar 2019 02:28
Last Modified: 13 Jan 2020 02:24
URI : http://eprints.umm.ac.id/id/eprint/45134

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