Anam, Muhammad Khoirul (2018) ANALISIS KUALITAS BARANG PADA RITEL TOSERBA DI KECAMATAN DAU. Undergraduate (S1) thesis, University of Muhammadiyah Malang.

Preview	Text Pendahuluan.pdf Download (2MB) | Preview
Preview	Text BAB I.pdf Download (479kB) | Preview
Preview	Text BAB II.pdf Download (566kB) | Preview
Preview	Text BAB III.pdf Download (673kB) | Preview
	Text BAB IV.pdf Restricted to Registered users only Download (1MB) | Request a copy
	Text BAB V.pdf Restricted to Registered users only Download (180kB) | Request a copy
	Text LAMPIRAN.pdf Restricted to Registered users only Download (454kB) | Request a copy

Abstract

This study aims to determine the quality of goods in department store retailers. The independent variable used is Total Quality Management which consists of focus on customers, obsession with quality, improvement. Sampling was 13 respondents using the questionnaire method and the analysis used in this study was the scale range. After a range of scales, the results of the study show that the quality of goods in department stores retailers in the sub-districts is in the sufficient category. The results showed that the quality of goods in department store retailers in Dau sub-district was less than optimal.

Item Type:	Thesis (Undergraduate (S1))
Student ID:	201410160311134
Keywords:	Total Quality Management, Quality, Ritel Toserba
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HB Economic Theory H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Faculty of Economics > Department of Management (61201)
Depositing User:	Retno Widiyastuti Ika Wijaya
Date Deposited:	19 Nov 2018 11:04
Last Modified:	19 Nov 2018 11:04
URI :	http://eprints.umm.ac.id/id/eprint/40401

Actions (login required)

View Item