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INOVASI PELAYANAN BAGI ANAK PENYANDANG AUTIS ( Studi pada Program Prlayanan Anak Autis Di Pusat Layanan Autis Kota Blitar)

Putri, Greta Osela (2018) INOVASI PELAYANAN BAGI ANAK PENYANDANG AUTIS ( Studi pada Program Prlayanan Anak Autis Di Pusat Layanan Autis Kota Blitar). Bachelors Degree (S1) thesis, University of Muhammadiyah Malang.

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Abstract

This Research use descriptive qualitative method and encompass two focus of problem such as whole process of innovation development and obstacle factors of the innovation that is faced by the Autism Center of Blitar City. This research use innovation concept that consist of some component including initiation process in establishment of the autism center; socialization; institutional arrangement, innovation of service product, and monitoring evaluation. This research uses descriptive qualitative research method. Sources of data used primary data that encompass interview with respondents consisting of employees and parents Guardians of students in PLA Blita City and secondary data in the form of PLA documents Blitar City, journals, and books relevant to this research. Data collection techniques used observation, interview, and documentation. While the data analysis techniques use four stages that include the process of data collection, data reduction, data presentation, and conclusion. The results of this study indicate that the innovation started from the initiation of ideas of establishment through several comparative studies in various PLA in Indonesia. Aspects of socialization of service information held ini every Kelurahan, schools in Blitar City, and through the website of PLA Kota Blitar and some media. Institutional arrangements consist of comparative studies, teacher training and therapists; the elaboration of duties, subjects, and functions of employees; and the addition of PLA employees for 2018. PLA Kota Blitar has two service products, namely general services and special services. Public services are intended for non-learners in the form of parenting consulting services for parents or the community and research for students or researchers.

Item Type: Thesis (Bachelors Degree (S1))
Student ID: 201310050311100
Keywords: Innovation, Public Services, Autism
Subjects: J Political Science > JA Political science (General)
J Political Science > JS Local government Municipal government
Divisions: Faculty of Social and Political Science > Department of Government Sience (65201)
Depositing User: CKO Repository
Date Deposited: 05 Nov 2018 08:25
Last Modified: 05 Nov 2018 08:25
URI : http://eprints.umm.ac.id/id/eprint/39305

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