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IMPLEMENTASI PELAYANAN PUBLIK DALAM PENERBITAN ADMINISTRASI KEPENDUDUKAN DI KABUPATEN BLITAR (Studi pada Dinas Kependudukan dan Catatan Sipil Kabupaten Blitar)

Triningsih, Ayu (2018) IMPLEMENTASI PELAYANAN PUBLIK DALAM PENERBITAN ADMINISTRASI KEPENDUDUKAN DI KABUPATEN BLITAR (Studi pada Dinas Kependudukan dan Catatan Sipil Kabupaten Blitar). Bachelors Degree (S1) thesis, University of Muhammadiyah Malang.

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Abstract

while implementing such policies, the government needs to overcome numerous obstacles in relation to the identity card (KTP) and birth certificate publication. Among a number of those issues are the discrepancies over the standard operating procedures performed, the target unreality of Minister of the Interior Regulation (Permendagri) associating with the electronic identity card, the quantity of employees and socializing less Dispendukcapil. The method used in this study is a descriptive qualitative. The data could be reached through observation, interview and documentation. The data informant of this research is the chief of Dispendukcapil, the administrative staffs in the Dispenducapil’s office, Srengat sub-district, Ponggok, Kaemangan, and the Blitar district communities. The technique sampling integrated to collect the evidences is purposive sampling. The findings revealed that the implementation of public services in Dispendukcapil in Blitar was still less than the maximum. First. The publishing of electronic identity card and birth certificate did not adjust the procedures. The quality of the employees who are already well into the supporting factors in providing excellent service. The problem is the lack of quantity of officers and the lack of socialization. Granting a Prime Ministry should be based on standards determined, the quality and quantity of employees that States can maximize public services. Socialization is urgently needed by the people in making the residency card.

Item Type: Thesis (Bachelors Degree (S1))
Student ID: 201310050311126
Keywords: implementation, public services, population adminitration, Dispendukcapil (Department of Population and Civil Registry).
Subjects: J Political Science > JA Political science (General)
J Political Science > JS Local government Municipal government
Divisions: Faculty of Social and Political Science > Department of Government Sience (65201)
Depositing User: CKO Repository
Date Deposited: 27 Oct 2018 05:47
Last Modified: 27 Oct 2018 05:47
URI : http://eprints.umm.ac.id/id/eprint/38679

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