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A STUDY ON REGISTER USED BY STAFF AGENTS OF PRUDENTIAL INSURANCE AT JALAN SOEKARNO – HATTA MALANG

RINI, MELINDA SUSILA (2015) A STUDY ON REGISTER USED BY STAFF AGENTS OF PRUDENTIAL INSURANCE AT JALAN SOEKARNO – HATTA MALANG. Other thesis, University of Muhammadiyah Malang.

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Abstract

In this study the writer concerns to analyze the register use by a profession group that is staff agents of Prudential Insurance at Jalan Soekarno – Hatta Malang. The writer wants to analyze and describe about what are the registers used by staff agents of Prudential Insurance at Jalan Soekarno-Hatta Malang, the meaning of register is used, and the functions they use a register.This study used descriptive research design, because the writer seeks to understand a phenomenon by focusing onthe data that are in the form of words or picturesrather than numbers and statistics. The writer used descriptive research design, because it described the phenomena of the register and to interpret the register used by “Staff Agents of Prudential Insurance at Jalan Soekarno – Hatta Malang”. The subject of this study is the staff agents of Prudential Insurance at Jalan Soekarno – Hatta Malang. In this study, the writer chooses three informants or participants who have good knowledge related with the study and they have important role as member of the agent of Prudential Insurance at Jalan Soekarno-Hatta Malang who uses register in their duty. To collect the data, the writer used three kinds of instrument. There were document, interview and observation.The results of this study show the total numbers of registers used by staff agents of Prudential Insurance at Jalan Soekarno – Hatta Malang was 102 registers. The total numbers of register were classified into80 registers found in the official document by PT.Prudential life insurance and 22 registers were found in interview with the informants.From the total number of registers could be grouped into formal registers. In this finding, other kind of registers such as informal register, three informal register were found. In this study, another kind of register such as over-formal register, motherese, and reporting register were not found. From all of the registers found, the functions of register used by staff agents of Prudential Insurance at Jalan Soekarno – Hatta Malang are to make communication easier among the other agents.Second, registers made practical and efficient interaction to the other members. The last, registers showed their identity.

Item Type: Thesis (Other)
Subjects: L Education > L Education (General)
P Language and Literature > PE English
P Language and Literature > PR English literature
Divisions: Faculty of Teacher Training and Education > Department of English Language Education (88203)
Depositing User: CKO Repository
Date Deposited: 23 Mar 2016 03:41
Last Modified: 23 Mar 2016 03:41
URI : http://eprints.umm.ac.id/id/eprint/21727

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