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MEKANISME COOLING OF PERIOD PRODUK DOUBLE PROTECTION PADA PT BANK NASIONAL INDONESIA LIFE INSURANCE KANTOR PEMASARAN MANDIRI (KPM) MALANG

EFENDI, SOFYAN (2015) MEKANISME COOLING OF PERIOD PRODUK DOUBLE PROTECTION PADA PT BANK NASIONAL INDONESIA LIFE INSURANCE KANTOR PEMASARAN MANDIRI (KPM) MALANG. Other thesis, University of Muhammadiyah Malang.

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Abstract

The research was conducted at PT BNI Life Insurance independent Sales Offices (KPM) Malang with the tittle “Cooling Mechanism Of Period (COP) at PT. BNI Life Insurance independent Sales Offices (KPM) Malang. The purpose of this study was to determine the know Mekansisme Cooling Of Period (COP) at PT BNI Life Insurance KPM Malang and determine the development of customers who do Cooling Of Period (COP) to the Double Protection products at PT BNI Life Insurance KPM Malang. The analysis tool used is descriptive qualitative, ie analyze data obtained by forming words or reveal the events as they are so as to obtain a correct conclusion. Results of research explaining the mechanism Cooling Of Period (COP) diawalai termination of insurance agreement called the policy reasons the customer concerned, Cooling Of Period (COP) is done by submitting the terms and conditions that have been completed and in accordance with the provisions, in addition to the customers also get a 100% money-Rp 100,000 (cost admintrasi). Then the admin staff to provide information to customers that process Cooling Of Period has been successfully performed. Besides the development of Cooling of period (COP) often occurs in double protection product it is because the customer is still not satisfied with the results of the funds listed on the policy. Based on the results of this study concluded that the mechanism Cooling Of Period (COP) quite simple and do not swallow a lot of time, so that the process flow Cooling Of Period infrequent cooling when the application process takes place.

Item Type: Thesis (Other)
Subjects: H Social Sciences > HC Economic History and Conditions
Divisions: Faculty of Economics > Diploma of Finance & Banking
Depositing User: Denyta Saputri
Date Deposited: 21 Mar 2016 05:49
Last Modified: 21 Mar 2016 05:49
URI : http://eprints.umm.ac.id/id/eprint/21103

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