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ANALISIS KINERJA KPSP SIDODADI PONCOKUSUMO MALANG DENGAN METODE BALANCED SCORECARD

Ulum, Bachrul (2012) ANALISIS KINERJA KPSP SIDODADI PONCOKUSUMO MALANG DENGAN METODE BALANCED SCORECARD. Other thesis, universitas of muhammadiyah malang.

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Abstract

Title: Analysis of acheivement capability of KPSP SIDODADI Poncokusumo Malang by Balanced Scorecard method (Bachrul Ulum, Pembimbing I, Drs.Wiyono, MM, Pembnimbing II, Dra. Siti nurhasanah, MM) This research purposes to know the achievement capabibiliy of KPSP SIDODADI Poncokusumo Malang. The instrument of this research used Balanced Scorecard (BSC). The benchmark to measure an achievemant cabability whether it is good or not by four perspective of Balanced Scorecard. Based on the result of the Balanced Scorecard analysis, those are: finance perspective, customer perspective, internal business perspective, and growth and learning perspective. Then it can be concluded that KPSP SIDODADI Poncokusumo Malang was in not good category. The result of finance perspective calculation, it showed that nett profit which was low and the extent cooperation asset. Then customer perspective showed the less of complaint level and growth of cooperation customer in avery year. Therefore, internal business perspective showed the less of cooperation productivity and then by the learning and employer loyalty growth toward its cooperation. Based on four perspective of Balanced Scorecard, it showed that the achievement capability of KPSP SIDODADI Malang was not good, it means that the hypothesis in this research was not proven or rejected

Item Type: Thesis (Other)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HB Economic Theory
Divisions: Faculty of Economics > Department of Management (61201)
Depositing User: Fitri Ramandhany
Date Deposited: 26 Nov 2015 06:27
Last Modified: 26 Nov 2015 06:27
URI : http://eprints.umm.ac.id/id/eprint/19499

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