FAKTOR-FAKTOR YANG MEMPENGARUHI RENDAHNYA KINERJA SALESMAN

DILLA KUNCORO SAPRAN, FARAH (2009) FAKTOR-FAKTOR YANG MEMPENGARUHI RENDAHNYA KINERJA SALESMAN. Other thesis, University of Muhammadiyah Malang.

[img]
Preview
Text
FAKTOR1.pdf - Published Version

Download (55kB) | Preview

Abstract

CV. Panca Tirta Pratama as the company that produced tea in the package of glasses with the ARSY make with the segment of the community's middle market down, several months later the company complained about the decline in the sale that happened in this company was caused by the decline in the performance of the salesman. Several problems that were dealt with by the salesman who was linked with the company's regulation including being selling out that was slow in outlet their customer, the difficulty outlet in paying the bill, the target that exceeded the ceiling, as well as the replacement of money for the bill on the loss outlet the customer who completely was placed to the salesman. Whereas the other problem that was not linked with the company's regulation was press for payment neglect by the salesman to outlet the customer, the personal problem that was carried in the work, as well as the problem of the salesman with the workmate but also the management of the company. This research was the descriptive research qualitative, that is the research that used the analysis technique by means of depicting, explaining and explaining the data that was received, as well as organised the data, classified him to the unit that could be carried out, sintesized it, look for and found the pattern, but also found what was important and broke what could be told to the other person. The method of the data collection that was used was the interview with the subject that was chosen in this research consisted of three people, who filled the criterion, that is the salesman who experienced the decline in the achievement to them were based on the theory and information that were received from the company. Whereas the technique of the data that was used in this research of the legality inspection was triangulation with the source, as for that became the source in this research was two people from the company's side, that is the Deputy Director and the salesman's supervisor. The results of the research about factors which affects the low performance of the salesman in CV. Panca Tirta Pratama were the individual capacity to carry out the work (covered not braver him the subject spoke persuasively, and the entry of the personal problem to the work), the level of efforts that were lavished (covered the shortage of the motivation to work, the presence in work time, and was not agreed to by him the working hours by the company's side), as well as the organisation support (covered the shortage of the development of the promotion by the company's side, the management of the employee about the replacement of money for the upper bill outlet that was lost that was incomparable with the production that was obtained, and the existence of the conflict with the workmate who was not yet resolved).

Item Type: Thesis (Other)
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisions: Faculty of Psychology > Department of Psychology
Depositing User: Anwar Jasin
Date Deposited: 03 Apr 2012 06:11
Last Modified: 03 Apr 2012 06:11
URI: http://eprints.umm.ac.id/id/eprint/1766

Actions (login required)

View Item View Item