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ANALISIS KEEFEKTIFAN DAN EFISIENSI BIAYA KUALITAS (STUDI KASUS PADA HOTEL PURNAMA BATU)

Pradini, Ike Fandianti (2013) ANALISIS KEEFEKTIFAN DAN EFISIENSI BIAYA KUALITAS (STUDI KASUS PADA HOTEL PURNAMA BATU). Other thesis, University of Muhammadiyah Malang.

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Abstract

Purpose of this research is to describe implementation of quality cost, to evaluate effectivity quality improvement program, and to evaluate efficiency quality cost at Hotel Purnama Batu. The used analysis instrument is identify component of quality cost and make percentage of quality cost to sales report, report of performance quality cost one year, and report of performance quality cost multiple period. From the research result, it can be seen that quality costs from 2007 to 2011 not more than standard 2,5% from sales. Analysis percentage of quality cost to sales show that in 2008 and 2010 the quality improvement program not effective yet, whereas in 2009 and 2011 the quality improvement program already effective. From analysis of performance quality cost one year it can be seen that in 2008 the quality cost already efficient, in 2009 not efficient yet, and from 2010 until 2011 the quality cost already efficient. Because of that the company must make quality cost report and performance of quality cost report in order to managed the quality cost.

Item Type: Thesis (Other)
Subjects: H Social Sciences > HB Economic Theory
Divisions: Faculty of Economics > Department of Accounting (62201)
Depositing User: Halimatus Zahroh
Date Deposited: 20 Jan 2015 02:45
Last Modified: 20 Jan 2015 02:45
URI : http://eprints.umm.ac.id/id/eprint/14904

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