EVALUASI KINERJA PELAYANAN PETI KEMAS DI TERMINAL PETI KEMAS PT. BERLIAN JASA TERMINAL INDONESIA (BJTI) TANJUNG PERAK SURABAYA

Fuad, Shofiyyul and Ruliandy, M. (2006) EVALUASI KINERJA PELAYANAN PETI KEMAS DI TERMINAL PETI KEMAS PT. BERLIAN JASA TERMINAL INDONESIA (BJTI) TANJUNG PERAK SURABAYA. Other thesis, University of Muhammadiyah Malang.

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Abstract

The role of the existing transportation management in container terminal region strongly support the smooth export of imported goods. The smoothness of the movement cycle carriage of goods in container terminal region is very important role which has some consequences directly or indirectly impact on the high and low service costs and service time in the process of loading and unloading at a port In this study to evaluate the performance of the transport of containers include performance evaluation on the service gate entrance and the exit, the speed and distance, stevedoring productivity and total cycle time truck movements. Method of evaluation by the service based on the indicators: the level of service, arrival rate, the level of traffic produktivtas and performance level. Results from evaluation to counter inside the arrival rate (λ) an average of 7 trucks per hour and level of service (μ) 7.8 trucks / hour is obtained utilizing the gate of 0.90 or 90%, this means that the density is quite high. While the exit booth arrival rate (λ) an average of 9 trucks per hour and level of service (μ) 29.7 trucks per hour obtained by utilizing the gate of 0.30 or 30%, this means that the density is safe. Travel time (t) on average 5.48 min / truck with a velocity (v) 13.52 km / hr. The speed of loading and 6.4 boxes per hour and 4.15 box.jam loading speed. And the average time truck movements sikulus 6 minutes / truck / loading areas.

Item Type: Thesis (Other)
Subjects: T Technology > TA Engineering (General). Civil engineering (General)
Divisions: Faculty of Engineering > Department of Civil Engineering
Depositing User: Rayi Tegar Pamungkas
Date Deposited: 05 Jul 2012 06:00
Last Modified: 05 Jul 2012 06:00
URI: http://eprints.umm.ac.id/id/eprint/11169

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