Puspitaningtyas, Erma (2007) PENGARUH PERILAKU KOMUNIKASI PEMIMPIN TERHADAP SEMANGAT KERJA KARYAWAN HOTEL KARTIKA WIJAYA BATU. Other thesis, University of Muhammadiyah Malang.
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This research was survey which title “Pengaruh Perilaku Komunikasi Pemimpin Terhadap Semangat Kerja Karyawan Hotel Kartika Wijaya Batu.” the objectives of its were knew leader communication behavior in Hotel Kartika Wijaya Batu, which content of verbal and non verbal communication, knew work apirit of employee in this place. The third objective was knew significant influence between verbal and non verbal communication to the work spirit. And the last objective was knew the dominant value of them. The populations in this research were 35 employees in Front Office and House Keeping department of Hotel Kartika Wijaya Batu. The sampling method was used all of amount the population, it was also called total sampling. Analyze data tools were used scale and multiple regression. And then the hypothesis method was used f test and t test. Analyze data results was showed verbal communication in Front Office and House Keeping Department of Hotel Kartika Wijaya Batu had 116,5 score, it is meaned well done. Non verbal communication behavior was also well done which 11,5 value. Employee work spirit also well done which 121,75 value. Based on F test 22,605 > ftable 3,26. There was influence between leader communication behavior to the employee work spirit in Front Office and House Keeping Department of Hotel Kartika Wijaya Batu. Based on t test also had the same data with it. The dominant value was verbal communication behavior, because it had the biggest worth of regression coefficient.
|Item Type:||Thesis (Other)|
|Subjects:||H Social Sciences > H Social Sciences (General)|
|Divisions:||Faculty of Economic > Department of Management|
|Depositing User:||Rayi Tegar Pamungkas|
|Date Deposited:||29 Jun 2012 02:49|
|Last Modified:||29 Jun 2012 02:49|
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